The SMAT Number Service provides personal identity to any business or customer who has subscribed to it. It is the ultimate in corporate branding.
A SMAT number is a telephone number where the letters associated with the number’s digits on the telephone spell a name or word of value to the subscriber. A SMAT Number spells your company name, product you sell, services your company provides or any unique number you select. Eg : 0700CALLALPHA, 0700GTCONNECT, 0700CALLDHL
Under the SMAT Number service, we have :
0700 Non Toll Free Phone Numbers
Our Non-Toll-Free service is a cost effective business tool for branding and brand visibility. A caller to this number pays for the call.
This is a service platform whereby anyone who places a call to that vanity number that begins with 0700 is billed by his parent network operator.
Prepaid users are billed automatically by network operators.
Postpaid users are billed at the end of every month by their network operators.
Non Toll-Free Numbering follows the format 0700COMPANY NAME/SERVICE/PRODUCT. For example 0700PETTYPAY, 0700ALPHATECH, 0700ALPHACARE etc. provides your company with the dual advantage of branding and corporate image and makes you stand-out of the crowd and closer to your customers/clients every time, everywhere.
Memorable, easily recognizable, convenient to use
Improved communication accessibility
Attract attention (tool for self-expression)
Personalized your business
A marketing aid and indirect avenue to increase sales
Improves customer service
Strengthens brand recognition
Helps increase credibility and prestige
Annual Subscription Fee
Single Line: = N26,250.00 (Per line)
Multiple Lines: = N52,500.00 (First two lines)
More Lines = N21,000.00 (Additional per line)
0800 Toll Free Phone Numbers
0800Number is the internationally recognized cross network toll free number that cuts across all operators.
Though network operators can provide intra-network toll-free service to their individual customer base, only a licensed cross network provider can render inter-network toll-free service. This is what ALPHA provides.
A call to a 0800-TOLL FREE number is free to all telecoms subscribers in Nigeria.
It is expected to encourage more calls to the company which should translate to more profit. The service is ideal for customer service oriented businesses, emergency management or call center operations.
Single Line: = N=26,250 (per line/per annum)
Multiple Lines:= N=52,500 (First two lines/annum)
More Lines = N=21,000 (Additional per line)
In addition to the subscription fee indicated above, the subscriber will make a deposit with Alpha Technologies Limited. Cost of calls to be received on 0800(Toll-Free) Numbers shall be borne by the subscriber and will be defrayed from this deposit.
Deposit for 0800 Toll-Free service is as stated below.
Number of Lines Minimum Deposit Applicable
1 – 2 lines N100,000.00
3 – 5 lines N200,000.00
6 – 10 lines N300,000.00
11 & above lines N500,000.00
Subscriber is entitled to a monthly Call Detail Record (CDR) of all calls received.
A detailed itemized statement will be provided electronically via email to the subscriber at the end of each month. The monthly consumption will be deducted from the deposit or balance on a monthly basis. Un-utilized balances will be rolled over to the subsequent month.
The Minimum Threshold
The minimum threshold for toll-free service is twice the cost of the previous month’s invoice. The subscriber will be notified as soon as the threshold is reached with an advice for a re-injection of funds to meet the original deposit level. Subscribers on Toll-free service are required to replenish their balance as and when due to ensure uninterrupted service.
The switch will automatically send a notification advice when the balance reach 50% consumption, 25% consumption and when the deposit is exhausted and disconnection advice before the service will be disconnected. The service will not be restored until payment is made.
Service Level Agreement
All subscribers to 0800 toll free numbers must sign a Service Level Agreement before the number is activated.